TERMS & CONDITIONS

These terms and conditions govern the relationship, reservations, and service contracts entered into between India Top Tours (a recognized boutique luxury destination management company headquartered in Jaipur, Rajasthan, India) and the primary traveller and all accompanying members of the travel party named in the confirmed bespoke itinerary (herein referred to as the "Guest" or "Client").

A binding contract comes into force upon receipt by India Top Tours of your written itinerary confirmation (via email, website booking submission, or WhatsApp concierge desk) and the agreed initial advance deposit.

All prices and quotations provided by India Top Tours are calculated based on standard seasonal hotel tariffs, authorized transport costs, and current government taxes applicable at the time of quotation.

Specific periods subject to special blackout and peak festive tariffs include, but are not limited to:

For travel falling within any of these windows, our travel specialists will provide a customized itemized quote incorporating the official hotel surcharges and special payment terms required for confirmed execution.

This contract, including all booking agreements, website interactions, services rendered, payments made, and any non-contractual obligations, shall in all respects be governed by and construed in accordance with the laws of the Republic of India.

To confirm and hold your bespoke luxury itinerary, room categories, private transport, and local guides, the following payment terms apply:

• Initial Booking Deposit: 25% to 30% of the total tour cost is payable upon acceptance of the itinerary proposal to secure hotel allocations and vehicle blocks.
• 100% Advance for Regulatory Services: Domestic commercial flights, luxury heritage train journeys (e.g. Palace on Wheels), and government wildlife safari permits (Ranthambore, Bandhavgarh, Kanha, Pench, Satpura) must be paid in full at the time of reservation, as they are non-refundable and strictly governed by Indian government authorities.
• Balance Payment: The remaining balance of the tour quotation is due 30 days prior to your arrival date in India, or upon arrival in Jaipur/Delhi as specifically agreed in your personalized booking voucher.
• Accepted Payment Modes: Official bank wire transfers (SWIFT/NEFT/RTGS), major credit/debit cards via secure payment gateways, or verified bank drafts. Bank transaction fees or foreign exchange conversion charges levied by the Guest's issuing bank are borne by the Guest.

Should you need to cancel your private journey, notification must be delivered in writing via email to our head office (info@indiatoptours.com). The cancellation takes effect on the date the written notice is officially received by India Top Tours.

Standard cancellation charges are calculated as a percentage of total tour package cost as follows:

Note: During designated peak festive blackout dates (Christmas, New Year, Pushkar Fair), luxury heritage hotels operate strict 100% non-refundable deposit terms. Any non-refundable payments imposed by hotels, airlines, or wildlife forest departments cannot be refunded under any circumstances.

Our private vehicles (luxury sedans, SUVs, and luxury tempo travellers) are driven by experienced, courteous, verified chauffeurs and are equipped with valid commercial tourist permits.

• Inclusions: Fuel, interstate road taxes, toll booth taxes, municipal parking fees, driver night allowances, and comprehensive commercial vehicle insurance are fully included in all quoted package prices.
• Vehicle Usage Hours: Vehicles are at the disposal of the guests for scheduled city sightseeing, monument transfers, and inter-city travel as specified in the agreed itinerary, typically from 08:30 AM to 07:30 PM (or during dinner transfers). Use of vehicles beyond standard operating hours or for long out-of-route detours must be requested in advance.
• Safety & Luggage Space: Vehicle capacities are determined based on luggage allowance and passenger comfort. Guests are advised to inform us in advance if travelling with oversized baggage or golf sets.

Hotels booked by India Top Tours are selected based on our discerning standards of hospitality, hygiene, architecture, and luxury comfort.

• Check-In / Check-Out: Standard check-in time across luxury hotels in India is 14:00 hrs (2:00 PM) and standard check-out time is 11:00 or 12:00 hrs (Noon). Early check-in or late check-out is subject to room availability upon arrival, unless guaranteed by booking an additional prior night.
• Room Categories: Rooms are allocated strictly in the category specified in your confirmed itinerary proposal (e.g., Palace Room, Luxury Heritage Suite, Superior Garden View). Upgrades at the hotel desk are subject to availability and direct hotel payment.

India Top Tours strongly recommends that all guests acquire comprehensive international travel and medical insurance prior to departing their home country.

Your policy should provide adequate coverage for emergency medical treatment and hospitalization, trip cancellation or interruption, baggage loss or damage, emergency medical evacuation, and unexpected flight rescheduling. India Top Tours accepts no liability for medical expenses or baggage claims incurred during your journey.

India Top Tours shall not be held liable or responsible for any failure or delay in the performance of its obligations where such failure arises from circumstances beyond its reasonable control, commonly referred to as Force Majeure.

These events include acts of God, severe weather conditions, national strikes, civil unrest, sudden road blockages, natural disasters, national park seasonal closures mandated by forest conservators, domestic flight cancellations, or governmental travel restrictions. In such circumstances, our destination directors will make all reasonable efforts to provide alternative routing or equivalent accommodations of comparable quality.

For all formal correspondence, booking notices, and legal communications: